Vision

To provide award solutions to create memorable experiences.

Mission

Partnering together on award solutions to ensure success.

Values

Nurturing Safe Relationships

Nurturing safe relationships is important for personal and interpersonal growth, as well as for building a healthy and supportive community.

  1. Respect: Mutual respect is the foundation of safe relationships. It involves accepting and valuing each other's opinions, beliefs, feelings, and boundaries.
  2. Trust: Trust is built over time and requires open communication, honesty, and reliability. Trust allows individuals to feel safe and secure in their relationships.
  3. Empathy: Empathy involves understanding and sharing another person's feelings and experiences. It can help individuals feel heard and validated and promote a deeper level of connection.
  4. Communication: Quarterly Family Chats with Clear and open communication is essential for building safe relationships. It involves active listening, expressing oneself honestly and respectfully, and seeking to understand others' perspectives.
  5. Boundaries: Boundaries are essential for establishing safe relationships. They involve understanding and respecting each other's limits, preferences, and needs, and communicating them clearly and respectfully.
  6. Accountability: Taking responsibility for one's actions and acknowledging mistakes is important for building trust and promoting growth in safe relationships.
  7. Compassion: Compassion involves showing kindness, understanding, and support for oneself and others. It can help foster a safe and nurturing environment where individuals can feel valued and cared for.
  8. Seek agreements with others. We engage and resolve conflict through safe learning opportunities.

Pursuing Excellence

Pursuing excellence requires a set of values that promote growth, learning, and the willingness to go above and beyond. Here are some values that can help cultivate a mindset of pursuing excellence.

  1. Perseverance: Perseverance involves persistence, determination, and a willingness to overcome obstacles and challenges. Client focus is an essential value for pursuing excellence, as it requires individuals to stay committed to their goals and push through difficult times.
  2. Curiosity: Curiosity involves a desire to learn, explore, and discover new ideas and perspectives. It can help individuals expand their knowledge and skills and stay motivated to pursue excellence.
  3. Self-discipline: Self-discipline involves the ability to control one's thoughts, emotions, and behaviors to achieve a desired outcome. It can help individuals stay focused, organized, and committed to their goals.
  4. Growth mindset: A growth mindset involves the belief that intelligence, abilities, and skills can be developed through dedication and hard work. It can help individuals overcome self-doubt and embrace challenges as opportunities for growth and learning.
  5. Attention to detail: Attention to detail involves a focus on accuracy, precision, and thoroughness in one's work. It can help individuals produce high-quality work and strive for excellence in every task they undertake. We can then better serve our customers while building strong partnerships.
  6. Accountability: Accountability involves taking responsibility for one's actions, decisions, and outcomes. It can help individuals stay motivated and focused on their goals and learn from their mistakes to improve their performance.
  7. Passion: Passion involves a strong enthusiasm and dedication for one's work, interests and client focused. It can help individuals stay motivated, focused, and committed to pursuing excellence, even in the face of challenges or setbacks.
  8. KPI's (Key Performance Indicators) Measure our success and failures enabling us to improve our processes.

Embracing Change

Embracing change requires a set of values that promote adaptability, resilience, and a willingness to learn and grow.

  1. Flexibility: Flexibility involves the ability to adjust to new situations, challenges, and opportunities. It requires individuals to be open-minded and adaptable, and to embrace change as a natural part of life.
  1. Creativity: Creativity involves the ability to think outside the box and generate new ideas and solutions. It can help individuals find innovative ways to adapt to change and explore new possibilities.
  1. Courage: Courage involves facing challenges and taking risks, even in the face of uncertainty or fear. It can help individuals overcome resistance to change and embrace new opportunities for growth and development.
  1. Curiosity: Curiosity involves a desire to learn and explore new ideas and perspectives. It can help individuals stay curious and engaged in the face of change and embrace new opportunities for growth and learning.
  1. Resilience: Resilience involves the ability to bounce back from setbacks and adversity. It can help individuals stay focused and committed in the face of change and maintain a positive outlook even in difficult times.
  1. Open-mindedness: Open-mindedness involves being receptive to new ideas and perspectives, even if they challenge our existing beliefs or assumptions. It can help individuals embrace change as an opportunity for growth and learning, rather than a threat to their comfort zone.
  1. Adaptability: Adaptability involves the ability to adjust to new situations and changes, and to be flexible in one's approach to problems and challenges. It can help individuals navigate uncertainty and embrace change with a sense of curiosity and resilience.

Building Up Others

    Building up others requires a set of values that promote empathy, kindness, and a desire to help others achieve their goals.

    1. Empathy: Empathy involves understanding and sharing another person's feelings and experiences. It can help individuals connect with others on a deeper level and provide support and encouragement when needed.
    1. Kindness: Kindness involves treating others with respect, compassion, and generosity. It can help individuals create a positive and supportive environment, where everyone feels valued and cared for.
    1. Humility: Humility involves a willingness to listen and learn from others, and to put their needs and interests before one's own. It can help individuals build trust and respect with others and foster a sense of collaboration and teamwork.
    1. Encouragement: Encouragement involves providing support, motivation, and positive feedback to others. It can help individuals build confidence and self-esteem and inspire them to achieve their goals and reach their full potential. Celebrate others with encouraging words strengthens the employee bond and promotes a healthy culture.
    1. Service: Service involves a desire to help others and contribute to the greater good. It can help individuals build meaningful relationships and make a positive impact in their communities and the world.
    1. Gratitude: Gratitude involves acknowledging and appreciating the contributions of others and expressing gratitude for their support and help. It can help individuals build stronger relationships and foster a sense of collaboration and teamwork.
    1. Respect: Respect involves treating others with dignity, fairness, and consideration. It can help individuals create a safe and supportive environment, where everyone feels valued and respected for who they are and what they bring to the table.
    1. Social Committee: Having fun together; potlucks, movie nights, pub crawls, and many more opportunities to build a strong team and healthy culture.

    Living Healthy

      Living a healthy lifestyle requires a set of values that promote physical, mental, and emotional wellbeing.

      1. Spiritual health is achieved when you feel at peace with life. It can help to support you as you experience life completely.
      1. Self-care: Self-care involves taking care of one's physical, mental, and emotional needs. It can help individuals prioritize their health and wellbeing and avoid burnout and stress.
      1. Discipline: Discipline involves setting goals, creating routines, and sticking to healthy habits. It can help individuals stay motivated and committed to their health and fitness goals and avoid unhealthy behaviors and habits.
      1. Mindfulness: Mindfulness involves being present in the moment and paying attention to one's thoughts, feelings, and surroundings. It can help individuals reduce stress and anxiety and improve their overall mental and emotional wellbeing.
      1. Balance: Balance involves finding a healthy balance between work, rest, and play. It can help individuals avoid burnout and fatigue and maintain a sense of balance and harmony in their lives.
      1. Gratitude: Gratitude involves acknowledging and appreciating the blessings and gifts in one's life, including one's health and wellbeing. It can help individuals cultivate a positive attitude and a sense of contentment and happiness.
      1. Nutrition: Nutrition involves eating a balanced and healthy diet that provides the nutrients and energy needed for optimal health and wellbeing. It can help individuals maintain a healthy weight, prevent chronic diseases, and improve their overall physical and mental health.
      1. Physical activity: Physical activity involves engaging in regular exercise and physical activity to promote physical fitness and health. It can help individuals reduce stress, improve their mood, and increase their energy levels and overall quality of life.

      Failing Forward

        "Failing forward" is a mindset that involves viewing failures and mistakes as opportunities for growth and learning, rather than setbacks or sources of shame.

        1. Perseverance: Perseverance involves persistence and determination in the face of challenges and setbacks. It can help individuals stay focused and committed to their goals, even when they experience failures or setbacks.
        1. Courage: Courage involves facing challenges and taking risks, even in the face of uncertainty or fear. It can help individuals overcome resistance to change and embrace new opportunities for growth and development.
        1. Resilience: Resilience involves the ability to bounce back from setbacks and adversity. It can help individuals stay focused and committed in the face of failure and maintain a positive outlook even in difficult times.
        1. Growth mindset: A growth mindset involves believing that intelligence and abilities can be developed through hard work and effort, rather than being fixed traits. It can help individuals see failures as opportunities for growth and learning and embrace challenges and setbacks as part of the learning process.
        1. Self-reflection: Self-reflection involves examining one's thoughts, feelings, and behaviors, and learning from one's experiences. It can help individuals gain insight into their mistakes and failures with a no blame mentality and develop strategies for improving their performance and achieving their goals.
        1. Accountability: Accountability involves taking responsibility for one's actions and decisions and learning from one's mistakes. It can help individuals develop self-awareness and self-discipline and avoid making the same mistakes in the future.
        1. Innovation: Innovation involves creating new ideas and solutions to problems and embracing new approaches and strategies. It can help individuals find creative ways to overcome challenges and failures and identify new opportunities for growth and learning.
        1. Accountable for a risk: being responsible for understanding a risk, creating controls or processes to manage the risk, reporting on the performance of those controls and processes, and ultimately guiding the business's response to that particular risk.

        Be Lean and Efficient

          Being lean and efficient involves using resources wisely and maximizing productivity, while minimizing waste and unnecessary work.

          1. Continuous improvement: Continuous improvement involves constantly seeking ways to optimize processes, eliminate waste, and improve efficiency. It can help individuals identify opportunities for improvement and implement changes that lead to increased productivity and effectiveness.
          1. Internal External Customers: Respect, integrity, quality work, and open communication. These are common desires of any human being, regardless of which side of the customer service relationship a person is on.
          1. Focus: Focus involves concentrating one's efforts and resources on the most important tasks and goals and avoiding distractions and unnecessary work. It can help individuals prioritize their work and achieve more with less effort.
          1. Adaptability: Adaptability involves being able to adjust one's approach and strategies in response to changing circumstances and situations. It can help individuals remain agile and responsive in fast-changing environments and avoid wasting time and resources on outdated or ineffective methods.
          1. Efficiency: Efficiency involves maximizing productivity and minimizing waste, while maintaining high quality standards. It can help individuals achieve more with fewer resources, and reduce costs and time spent on unnecessary work.
          1. Discipline: Discipline involves setting goals, creating routines, and sticking to healthy habits. It can help individuals stay focused and committed to their work and avoid procrastination and distractions that can waste time and resources.
          1. Innovation: Innovation involves finding new and creative ways to solve problems and improve processes. It can help individuals identify opportunities for improvement and implement changes that lead to increased efficiency and productivity.
          1. Accountability: Accountability involves taking responsibility for one's actions and decisions and being willing to admit mistakes and learn from them. It can help individuals identify areas for improvement and implement changes that lead to increased efficiency and productivity.
          1. 5S: five-step methodology for creating a more organized and productive workspace: Sort, Straighten, Shine, Standardize, and Sustain.

          Collaboration

            Collaboration involves working together with others to achieve a common goal. It requires a set of values that promote teamwork, communication, and mutual respect.

            1. Deliver more than you promise: You will always need to promote your product or service, but as you convert your prospects into customers and, in turn, convert customers into raving fans, give more value than they expect. Surprise and delight them with added value, and they will reciprocate in kind, sharing stories of your terrific service with their friends and contacts - who are then primed to become your next customers.
            1. Trust: Trust involves having confidence in others' abilities and intentions and being reliable and trustworthy oneself. It can help individuals create a safe and supportive environment where everyone feels valued and respected.
            1. Respect: Respect involves treating others with dignity, fairness, and consideration. It can help individuals create a culture of inclusion and diversity and foster a sense of collaboration and teamwork.
            1. Empathy: Empathy involves understanding and sharing another person's feelings and experiences. It can help individuals connect with others on a deeper level and create a culture of support and understanding.
            1. Communication: Communication involves actively listening to others, expressing oneself clearly, and being open to feedback. It can help individuals build strong relationships and work together effectively.
            1. Accountability: Accountability involves taking responsibility for one's actions and decisions and being willing to admit mistakes and learn from them. It can help individuals build trust and respect with others and create a sense of shared responsibility and commitment.
            1. Flexibility: Flexibility involves being open to new ideas and approaches and adapting to changing circumstances and situations. It can help individuals work together effectively in dynamic and evolving environments and find creative solutions to complex problems.
            1. Collaboration: Collaboration involves working together with others to achieve a common goal and recognizing and valuing the contributions of others. Celebrate as a TEAM. It can help individuals achieve shared goals and objectives and create a sense of shared ownership and accomplishment.